Pat PKR Privacy Policy – How We Protect Your Data

01 Introduction

Pat PKR is an online gaming platform serving players across Pakistan. When you use our platform — whether through the website at patpkr.pro or the Pat PKR Android app — you share certain personal information with us. This Privacy Policy is here to tell you exactly what we collect, why we collect it, and what we do with it.

We take privacy seriously at Pat PKR. Pakistan players deserve to know how their information is being handled, especially when it involves payment details like JazzCash wallet numbers, Easypaisa accounts and PKR transactions. This policy is written in plain language to make that as clear as possible.

By registering an account or using the Pat PKR platform, you agree to the data practices described in this policy. If you do not agree, please do not create an account or continue using our services.

02 Data We Collect

Pat PKR collects only the data that is genuinely needed to operate the platform, process PKR transactions and keep your account secure. Below is a breakdown of the categories of personal data we collect:

We do not collect data that is not listed above without first informing you and obtaining your agreement. You are not required to provide optional data fields during registration, though doing so may improve your experience on the platform.

03 How We Use Your Data

Every piece of data Pat PKR collects is used for a specific, legitimate purpose connected to operating the platform for Pakistan players. We do not use your data for anything beyond what is described here without your prior consent.

• To create and manage your Pat PKR player account, including verifying your age and identity.
• To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfer.
• To verify that transactions are authorised by you and to detect and prevent fraud.
• To provide customer support and resolve queries related to your account, payments or gameplay.
• To send account-related communications — verification messages, transaction confirmations and security alerts.
• To send promotional communications about bonuses, PSL-season offers and platform updates, where you have opted in to receive them.
• To comply with applicable legal and compliance obligations, including anti-money laundering checks.
• To analyse platform usage patterns to improve game performance, app stability and user experience.
• To enforce our Terms and Conditions and investigate suspected violations.

04 Payment Data & PKR Transactions

Given that Pat PKR handles real money transactions in Pakistani Rupees, the security of your payment data is a top priority. When you deposit via JazzCash or Easypaisa, or withdraw PKR to your mobile wallet, bank account or Raast ID, Pat PKR handles that transaction data with the highest level of protection we can apply.

• Payment credentials are encrypted both in transit and at rest using industry-standard encryption protocols.
• JazzCash and Easypaisa wallet numbers are used only for the specific transaction they are submitted for and are not stored in plain text on our systems.
• Bank account details provided for Raast or bank transfer withdrawals are stored securely and used only for disbursing your winnings in PKR.
• Pat PKR does not store full card numbers for any card-based payment method. Card transactions are processed via a secure payment gateway, not directly by Pat PKR.
• All payment data is handled by staff who have a legitimate need to access it — access is role-restricted and logged.

Transaction records — including deposit and withdrawal amounts, timestamps and payment method identifiers — are retained for compliance purposes in accordance with our data retention policy outlined in Section 8.

05 Data Sharing

Pat PKR does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. The only circumstances under which your data may be shared are described below:

• Payment Processors: JazzCash, Easypaisa, Raast and bank partners receive the minimum data necessary to complete your PKR transaction — typically your wallet ID or account number and the transaction amount.
• Identity Verification Services: If KYC verification is required, your identity documents may be processed by a third-party verification provider operating under strict data protection obligations.
• Fraud Prevention: Anonymised or aggregated account activity data may be shared with fraud screening services to detect patterns of abuse across the platform.
• Legal Requirements: Pat PKR may disclose personal data if required to do so by applicable law, court order or a legitimate legal process. We will notify affected players where permitted to do so.
• Platform Infrastructure: Hosting, analytics and customer support tools used by Pat PKR may process limited data on our behalf. All such providers are bound by confidentiality agreements.

06 Cookies & Tracking

Pat PKR uses cookies and similar technologies on the website and within the app to ensure the platform works correctly and to understand how players interact with it. Cookies are small data files stored on your device. They do not contain your payment details or passwords.

• Essential Cookies: Required for the platform to function — keeping you logged in, maintaining session state during gameplay and securing your connection.
• Functional Cookies: Remember your preferences such as language settings and display options so you do not have to reconfigure them on each visit.
• Analytics Cookies: Help us understand how players use the Pat PKR platform — which games are most popular, how long sessions last and which features are used most. This data is aggregated and anonymised.
• Security Cookies: Used to detect suspicious login attempts, unusual session behaviour and potential fraud across multiple device accesses.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent some platform features from working correctly. Analytics and functional cookies can generally be disabled without affecting core gameplay.

07 Data Security

Pat PKR applies multiple layers of security to protect your personal data. We understand that Pakistan players need confidence that their information — especially payment details like JazzCash wallet numbers and Easypaisa accounts — is handled with care. Here is what we do to keep your data safe:

• All data transmitted between your device and the Pat PKR platform is encrypted using SSL/TLS protocols.
• Sensitive data — including payment credentials and identity documents — is encrypted at rest in our databases.
• Access to personal data is restricted to authorised Pat PKR personnel only, using role-based access controls and activity logging.
• Our systems are monitored continuously for unusual activity, unauthorised access attempts and potential security incidents.
• Regular security reviews and updates are applied to the platform infrastructure to address emerging threats.
• In the event of a data breach that poses risk to your personal data, Pat PKR will notify affected players promptly and take immediate steps to contain the incident.

08 Data Retention

Pat PKR retains your personal data for as long as your account is active and for a reasonable period after account closure to meet compliance obligations. We do not keep data for longer than necessary.

• Account and identity data is retained for the duration of your active account and for up to five years after account closure for compliance and dispute resolution purposes.
• Transaction records — including PKR deposit and withdrawal history — are retained for the period required by applicable financial compliance standards.
• Gameplay data and session logs are retained for up to two years from the date of the activity, after which they are anonymised or deleted.
• Customer support communications are retained for up to two years from the date of the interaction.
• If you request account deletion, Pat PKR will delete or anonymise all data not required to be retained for legal or compliance reasons.

Data that is no longer needed for any legitimate purpose is securely deleted or irreversibly anonymised so it can no longer be associated with any individual player.

09 Your Privacy Rights

As a Pat PKR player, you have clear rights over your personal data. We respect these rights and will respond to any valid request promptly. Here is what you are entitled to:

To exercise any of these rights, contact Pat PKR support with your account details and a clear description of your request. We will acknowledge your request within a few business days and aim to resolve it within 30 days.

10 Minors & Age Policy

Pat PKR is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the Pat PKR platform in any way.

If Pat PKR discovers that a player account belongs to someone under 18, the account will be immediately closed, all data will be deleted to the extent permitted by compliance requirements, and any deposits will be returned to the originating payment method.

11 Changes to This Policy

Pat PKR may update this Privacy Policy from time to time to reflect changes in our practices, technology or applicable requirements. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that materially affect how your data is used, Pat PKR will notify registered players via the contact details on their account before the changes take effect. For minor updates, the revised policy will simply be published on this page.

Continuing to use the Pat PKR platform after a policy update constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically if you are an active player.

12 Contact Us

If you have questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please reach out to the Pat PKR support team. We take all privacy queries seriously and will respond as quickly as possible.

• Email: [email protected]
• Live Chat: Available 24/7 via the Pat PKR website and Android app.
• For data deletion or access requests, please include your registered mobile number and account username to help us locate your records efficiently.

For responsible gaming support or self-exclusion requests, visit our Responsible Gaming page or contact support directly.